Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Hilton Lisle Naperville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Just one thing...remind clients before they are locked out of their account.  
Because I was on a 3 week business trip, we did not get it done until 2 
weeks before the event and then found that we could not access.  
We received access the next day and finished it up but did not know about the deadline.

Additional comments or suggestions?

Awesome job by David.  We received excellent service across the board and 
would recommend you to anyone!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jacqueline and Jonathan Thompson
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