When it comes to planning your reception, everyone wants to give advice. We often find that family, friends, co-workers, and vendors are constantly telling our clients what to do and how to do it. At Music By Design, our philosophy regarding customer service is elementary, yet revolutionary; we actually listen to your needs and deliver them. By having complete control over song selection and reception planning, you and your guests will have more fun. Our dedication to customer service will give you peace-of-mind and increase the overall enjoyment of your reception.
That said, your DJ is responsible for handling incoming music requests from your guests. Prior to your event, you will have filled out a detailed list of “Must Play” and “Do Not Play” songs as well as detailing the music genres that are most in tune with your taste. Leading up to your event, your DJ will personally call you to get a clear understanding of what songs will be appropriate during your event and how you would like them handled. Some couples are very open to taking requests. Some may say, “We only want you to take requests from the bridal party.” Others still may tell the DJ not to take any requests whatsoever. Whatever the case may be, your DJ will use good judgment and will not play any song that is not consistent with your taste.
What’s more, your DJ will not want your guests bothering you during your event asking you to “make” the DJ play a song. To stop this from happening, a good DJ will simply tell the guest, “I don’t have it” when a “Do Not Play” song is requested. While some guests may find it hard to believe the DJ may not have the song “Celebration”, it is a quick and easy way to stop the situation from escalating. Some guests may try to bribe the DJ with money to play a song. Keep in mind; you hired your DJ to play the music you wanted to hear at your special event. A professional DJ should NEVER be convinced to play a song that was on your “Do Not Play” list in exchange for money.
The bottom line is this: your DJ is there to serve you. At Music By Design, our number one priority is to satisfy the needs of the bride and groom.