Customer Feedback

Event Date: Saturday, April 21, 2012
Event Location: Bartlett Hills Golf Club
Event Type: Wedding
Event Staff: Eric

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Eric was absolutely FANTASTIC! I told him the genre of country music I
liked and gave a couple of examples of artists and he ended up
playing my favorite songs from childhood (and still today)!
One of my parents' friends told my Dad that ours was the first
wedding he can remember going to where he could actually stand
the music. Eric stuck to my requests to play minimal types of
certain genres and not to allow certain songs at all.
He was even the ultimate professional when my husband tried
to give him a drink order! I said "Honey, that is our DJ not a waiter!"

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jennifer Rasmussen (Andrist)

Customer Feedback

Event Date: Saturday, April 21, 2012
Event Location: Westin/Harry Caray's- Lombard
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

amazing service! David did an amazing job! 

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Lauren (Ashby) & Scott Sherman

Customer Feedback

Event Date: Friday, April 13, 2012
Event Location: The Seville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

We had a great time! I feel like the dance floor was packed the entire night and everyone enjoyed themselves entirely!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Tara

Customer Feedback

Event Date: Saturday, March 17, 2012
Event Location: Abbington Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

I got exactly what I expected.
I would like to see a separate list/option on the website for 
cocktail hour/dinner selections.
I had certain songs I wanted played during that time that I 
didn't want played during the dance part.
I had to note it in the comment section to get the point across.  
An option field would have saved time.
The same could be done for "play if possible" vs. "must play" 
to make things easier to organize. 

Additional comments or suggestions?

Tim was very easy to work with and had things under control.  
I felt good leaving everything to him.
The dance floor was more full than the 8 other weddings 
I've been to in the last year.
He drew from my request list when appropriate and improvised when 
he felt it was necessary, just as I asked him.
He certainly knew how to read the crowd.  I received many compliments 
on him from my guests.  Great job!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Christopher Lippke

Customer Review

Event Date: Saturday, December 3, 2011
Event Location: Makray Memorial Golf Club
Event Type: Wedding
Event Staff: Jeff

 

 

Music by Design is FANTASTIC and so easy to work with! Jeff was our DJ and we met with him personally for the initial meeting. He explained everything very thoroughly and that we could customize as much or as little as we wanted. Other companies told us they would only allow 50 do-not-play’s and would not let us “ban” a genre because someone may want to hear it (sorry, if I loathe and despise country music, I don’t want to hear it at my wedding – people who want to hear it can listen on the way home).

I did select a lot of songs, both to play throughout the evening and for the do-no-play list, and the online tool is very easy to use. I never heard 1 song off of the do-not-play, and Jeff was very good at reading the crowd and selecting music. My parents and I both received several compliments throughout the evening on the music and on Jeff. Pricing is also comparable other DJs we met with. HIGHLY recommended – thanks Jeff!

– Dana & Tom Cameron

Quality of Service: 5.0 out of 5.0 (5.0/5.0)
Responsiveness: 5.0 out of 5.0 (5.0/5.0)
Professionalism: 5.0 out of 5.0 (5.0/5.0)
Value: 5.0 out of 5.0 (5.0/5.0)
Flexibility: 5.0 out of 5.0 (5.0/5.0)

Customer Feedback

Event Date: Friday, December 30, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: Jeff

 


Quality of Customer Service via Telephone
: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Everything was great!

Additional comments or suggestions?

The whole experience was awesome. Jeff was an awesome DJ. Worked well work us and enhanced the event. I would definitely recommend Music By Design as well as Jeff specifically!

Would you recommend our service to others? Yes

May we share your comments with others? Yes

May we add you to our list of references? Yes

Name: Jason and Kayla Kudelka

 

Customer Feedback

Event Date: Friday, December 30, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Everything was great

Additional comments or suggestions?

The whole experience was awesome. Jeff was an awesome DJ. Worked well 
work us and enhanced the event. 
I would definitely recommend music by design as well as Jeff specifically!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jason Kudelka

Music By Design – The Knot Best of Weddings 2012

Music By Design named “Best of Weddings” in THE KNOT BEST OF WEDDINGS 2012.

Music By Design is pleased to announce they have been selected as a 2012 winner in The Knot Best of Weddings, a special section in The Knot magazine and on Weddings from The Knot.com, the number-one wedding resource that’s most trusted by brides.The Knot Best of Weddings 2012 provides a “by brides, for brides” guide to the top wedding professionals across the country, and is a must-have when it comes to selecting the best-of-the-best wedding resources. From New York florists and Chicago DJ companies to DC makeup artists, engaged couples will find detailed feedback on local wedding businesses reviewed by thousands of newlyweds who had great things to say.

“I would recommend Music By Design to every bride! They provided EXACTLY what they advertised — a professional DJ. I was able to meet with our DJ, BEFORE I signed the contact with Music By Design (which was months before our wedding). The online forms that I filled out before the wedding were easy and they made our reception flow flawlessly. We had a call with our DJ several days before the wedding to review all the details. We sent several last minute changes that were incorporated without any hiccups. Our DJ arrived early to the country club to set up. The music was great and exactly what we talked about ahead of time. Many of our guest commented about how professional and wonderful the DJ was and the music was at the reception. Everyone was up and dancing and our DJ never had to be obnoxious or talk too much. He just played music and kept the party going! I can’t say more great things about this company. If you don’t want to worry about your reception music then use Music By Design”   Meghan & Jeff – 11.12.11

For the official press release, click here.

# # #

About The Knot

XO Group Inc., formerly The Knot, Inc.
(NYSE:XOXO; www.theknot.com) is a life-stage media and technology company. The Company connects engaged couples, newlyweds, and first-time parents with the community, products, and inspiration. The Company’s brands include The Knot, The Nest, The Bump, Weddingchannel, Wedding.com, Registry Services, Wedding Shop, Wedding Tracker, Lilaguide, Partyspot and Great Boyfriends. The Knot is the Internet’s wedding planning solution. Its WeddingChannel.com packages planning information with a registry search tool. Both brands also deliver listings of local wedding planning services. The Company has launched many services: e-commerce, which is focused on personalized products for weddings and baby gifts; personal Website builders, and local mom social networks.

 

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors:
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at our
wedding about how great the DJ (Joe) was.  The music selections were great.
He played everything we wanted and correctly go the crowd moving.
I loved how professional he was -- there was no obnoxious personality taking
over our event.  Thank you!!  In every aspect Joe and Music by Design
exceeded my expectations.  Thank you so much - I would be happy to recommend
you to anyone or to provide more information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: 
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of 
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at 
our wedding about how great the DJ (Joe) was.  The music selections were great.  
He played everything we wanted and correctly go the crowd moving.  
I loved how professional he was -- there was no obnoxious personality 
taking over our event.  
Thank you!!  In every aspect Joe and Music by Design exceeded my expectations.  
Thank you so much - I would be happy to recommend you to anyone or to provide more 
information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey