Customer Feedback

Event Date: Saturday, March 17, 2012
Event Location: Abbington Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

I got exactly what I expected.
I would like to see a separate list/option on the website for 
cocktail hour/dinner selections.
I had certain songs I wanted played during that time that I 
didn't want played during the dance part.
I had to note it in the comment section to get the point across.  
An option field would have saved time.
The same could be done for "play if possible" vs. "must play" 
to make things easier to organize. 

Additional comments or suggestions?

Tim was very easy to work with and had things under control.  
I felt good leaving everything to him.
The dance floor was more full than the 8 other weddings 
I've been to in the last year.
He drew from my request list when appropriate and improvised when 
he felt it was necessary, just as I asked him.
He certainly knew how to read the crowd.  I received many compliments 
on him from my guests.  Great job!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Christopher Lippke