Customer Feedback

Event Date: Saturday, August 13, 2011
Event Location: Eagle Brook Country Club
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects:
Equipment Appearance: Good
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Good
Value for Cost: Good
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

David was so helpful throughout the process and was amazing the day of.
When certain songs didn't work, he quickly changed direction which
everyone appreciated.  The dance floor was so crowded the entire night,
I've never seen such a consistent amount of people on the dance floor.
Everyone that attended the reception has commented on how awesome the
music was and how much fun was had by all!
Phone calls were always answered, emails always responded to in a timely manner.
From our initial consultation to the meeting the week before were very helpful
because David made sure that everything was scheduled as we wanted
(music selections, event timeline and phonetic spellings for bridal party names).
Also, the day of our reception, David was able to round everyone up before
introductions and paid special attention to what we wanted and didn't
want played from other people's requests.
He was extrememly professional and I would absolutely recommend Music By Design to anyone!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Kim (Verzal) Alongi