Customer Feedback

Event Date: Saturday, April 16, 2011
Event Location: Holiday Inn Mart Plaza
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Good
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

I was most nervous about our DJ over all other vendor selections because we are not
very knowledgeable about music and had to trust that the DJ we chose would be able
to read the crowd and put on a good show. We were blown away at how amazing Jeff was.
Beyond his great customer service, his choices for both the ceremony 
(which we gave no guidance for) and the reception for absolutely perfect. 
We received several comments about how great it was.
In addition, he was on top of all the details and coordinating with the other vendors.
I do not see a single thing that needs to be improved upon.

Additional comments or suggestions?

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Rebecca Bruner
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