Customer Feedback

Event Date: Saturday, April 30, 2011
Event Type: Wedding
Event Location: The Meridian in Rolling Meadows, Il
Event Staff: David
Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior
Is there anything specific that can be improved upon?
Additional comments or suggestions? Music By Design was the only vendor we hired on the spot. David gave us that much confidence the moment we met him. As for the event, the dance floor was filled througout the entire evening. That is a credit to David. I sang a song to my bride and it went off without a hitch. The only very slight disappointment was that the father-daughter and mother-son dance was fadded out just a little bit too early for our taste. We could’ve used another minute of the songs. We understood that both songs were 4 – 5 minutes each and that we were going to fade them out early. But, as I said, it felt like they were faded out after only two minutes. This, however, should not be taken as a major negative at all. The evening was a fantastic success and David is to be commended for a job well done.
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
Name: John Abs
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