Posts

Customer Feedback

Event Date: Saturday, June 30, 2012
Event Location: Hilton Lisle-Naperville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Superior
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

I was told several times by several people that this was the best 
wedding playlist they had ever heard. I have had so many compliments 
on the music.  Thank you!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jessica Goldberg Sobie

Customer Feedback

Event Date: Friday, December 30, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: Jeff

 


Quality of Customer Service via Telephone
: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Everything was great!

Additional comments or suggestions?

The whole experience was awesome. Jeff was an awesome DJ. Worked well work us and enhanced the event. I would definitely recommend Music By Design as well as Jeff specifically!

Would you recommend our service to others? Yes

May we share your comments with others? Yes

May we add you to our list of references? Yes

Name: Jason and Kayla Kudelka

 

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Hilton Lisle Naperville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Just one thing...remind clients before they are locked out of their account.  
Because I was on a 3 week business trip, we did not get it done until 2 
weeks before the event and then found that we could not access.  
We received access the next day and finished it up but did not know about the deadline.

Additional comments or suggestions?

Awesome job by David.  We received excellent service across the board and 
would recommend you to anyone!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jacqueline and Jonathan Thompson

Customer Feedback

Event Date: Sunday, July 03, 2011
Event Location: Lisle/Naperville Hilton
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Mike and I thank you so much for a wonderful experience from our first 
meeting through our wedding reception.  Joe was very helpful and friendly.  
It was a first class experience which is what we wanted!  
Thank you very much for making our day so memorable and special!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Michael Duffy/Cheryl Gersch

Customer Feedback

Event Date: Saturday, July 30, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: Tony

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Good
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Good
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

There was more people out on the dance floor than I have seen at other weddings.
Tony could tell what kind of music was and wasn't working, and everything was perfect. 
Will try to recommend when my friends get married.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Carl Rytych

Customer Feedback

Event Date: Saturday, May 28, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: John

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

nope

Additional comments or suggestions?

John did such a fantastic job! I had a blast dancing all night...
and so did everyone else! The dance floor was packed until the last song! 
I couldn't have asked for anything better!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Caleb&Allison Scott

Featured Wedding – Jarvis/Markwell

Below are some inspiring wedding photos from the Jarvis/Markwell wedding reception.
All photos were taken by Z Photography in Chicago.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Feedback

Event Date: Thursday, December 16, 2010
Event Location: Hilton Lisle
Event Type: Holiday Party
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of your DJ: Superior
Promptness of your DJ: Superior
Professionalism of your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation with Other Vendors: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?



Additional comments or suggestions?

Thanks again, you guys are awesome!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jamie Bunting Hilton Lisle

Customer Feedback

J&D 2010 and Dan
Wedding:
10/09/2010 – Hilton Lisle Naperville
5 Reviews

5.0
out of 5.0
Quality of Service: 5.0 out of 5.0 (5.0/5.0)
Responsiveness: 5.0 out of 5.0 (5.0/5.0)
Professionalism: 5.0 out of 5.0 (5.0/5.0)
Value For Cost: 5.0 out of 5.0 (5.0/5.0)
Flexibility: 5.0 out of 5.0 (5.0/5.0)
Services Used:
DJ
Our experience with Music By Design was absolutely wonderful! The planning process was rather easy, and although we’ve got a couple of suggestions for their web based planning forms, we could do all of our planning online. They were able to accommodate getting us songs that weren’t listed on their music library. They were very prompt in responding to any questions or concerns we had. They were also flexible in having us do some non-traditional events at the reception. Our DJ Joe had everything under control with the photographer and banquet captain before the reception, and we didn’t have to worry about a thing. Joe was professional, classy and very easy going. Our reception was fun and energetic and many people stayed on the dance floor all night long! We couldn’t have been happier with our experience with this company, and would recommend them to anyone!