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Customer Feedback

Quality of Service: 5.0 out of 5.0 (5.0/5.0)
Responsiveness: 5.0 out of 5.0 (5.0/5.0)
Professionalism: 5.0 out of 5.0 (5.0/5.0)
Value For Cost: 5.0 out of 5.0 (5.0/5.0)
Flexibility: 5.0 out of 5.0 (5.0/5.0)

DJ: Tony

Venue: Itasca Country Club

Wedding Date: June 5th, 2010

Music by Design was one of the most professional vendors I used during wedding planning. Thier original presentation was professional and you meet the DJ who will actually be doing your wedding. Music by Design was unbelievably quick in all thier responses to my questions. They have an online database that helps with planning and picking music that made the entire process very easy. Our DJ, Tony was awesome! It was very obvious that he is experienced in what he does. The entire reception ran smoothly without any stress or worry on my part because he took care of directing everyone and ensuring everyone is where they needed to be. He was also very attentive to the audience. If he noticed that people were not responding to music selections he changed the song quickly. My husband and I both have very conservative families and we were afraid that no one would dance but the dance floor was filled all night long! The reception was a great time and I attribute it all to our DJ, Tony! Thanks.

Customer Feedback

Event Date: Saturday, June 05, 2010
Event Location: Itasca Country Club
Event Type: Wedding
Event Staff: Tony

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

By far the most professional vendor I worked with during the wedding planning. The website made music planning easy and fun, the staff was unbelievably fast in response to any online inquiries or email and Tony was fantastic at the wedding. Tony had a good read on the audience and changed the music very quickly if he noticed that the crowd was not as responsive. Overall, a fantastic experience. Will definitely recommend Music by Design to anyone planning a wedding or event.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Naomi Ohmae-O’Connor