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Customer Feedback

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Event Date: Saturday, June 23, 2012
Event Location: Erie Cafe, Chicago, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Superior
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nope.  EXCELLENT WORK JOE!

Additional comments or suggestions?

Nope.  EXCELLENT WORK JOE!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Barbie Thieme (Flores)

Customer Feedback

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Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors:
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at our
wedding about how great the DJ (Joe) was.  The music selections were great.
He played everything we wanted and correctly go the crowd moving.
I loved how professional he was -- there was no obnoxious personality taking
over our event.  Thank you!!  In every aspect Joe and Music by Design
exceeded my expectations.  Thank you so much - I would be happy to recommend
you to anyone or to provide more information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey

Customer Feedback

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Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: 
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of 
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at 
our wedding about how great the DJ (Joe) was.  The music selections were great.  
He played everything we wanted and correctly go the crowd moving.  
I loved how professional he was -- there was no obnoxious personality 
taking over our event.  
Thank you!!  In every aspect Joe and Music by Design exceeded my expectations.  
Thank you so much - I would be happy to recommend you to anyone or to provide more 
information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey

Customer Feedback

/0 Comments/in /by 
Event Date: Sunday, July 03, 2011
Event Location: Lisle/Naperville Hilton
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Mike and I thank you so much for a wonderful experience from our first meeting 
through our wedding reception.  Joe was very helpful and friendly.  
It was a first class experience which is what we wanted!  
Thank you very much for making our day so memorable and special!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Michael Duffy/Cheryl Gersch

Customer Feedback

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Event Date: Sunday, July 03, 2011
Event Location: Lisle/Naperville Hilton
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Mike and I thank you so much for a wonderful experience from our first 
meeting through our wedding reception.  Joe was very helpful and friendly.  
It was a first class experience which is what we wanted!  
Thank you very much for making our day so memorable and special!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Michael Duffy/Cheryl Gersch

Customer Feedback

/0 Comments/in /by 
Event Date: Saturday, August 13, 2011
Event Location: Embassy Suites Downtown-Lakefront
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing at all... Joe was amazing!  We would request him personally again!

Additional comments or suggestions?

Joe was fabulous.  He read the crowd so well.  
If there was a song that came on in which several people 
wondered off of the dance floor, Joe quickly switched it and had 
them turn right back round laughing and smiling!  
It was amazing... Everyone was dancing all night... 
our dance floor even began to separate by the end of the night
(I've never seen that before).

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Marie A. Terhune

Customer Feedback

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Event Date: Saturday, June 18, 2011
Event Location: Geneva Golf Club
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Good
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Joe did a great job! He found obscure songs for our funny dances,
and kept the whole night flowing. Everyone had a great time!!! 🙂

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Lauren Campbell

Customer Feedback

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One of our customers called and left a message with some feedback about her wedding at The Doubletree Arlington Heights. You can listen to the message below.

Click Here To Listen

Customer Feedback

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Event Date: Saturday, May 28, 2011
Event Location: Danada House in Wheaton
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Good
Lighting Effects: Superior
Equipment Appearance: Good
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Joe was great! We were very pleased with choosing this company for our wedding.
He did an awesome job.  He was just talkative enough and was not obnoxious at all.
He was very personable and really made sure everyone was having fun.
I will definitely recommend him and would use this company again if given th chance.
Thank you!!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Amanda Cox Strang

Customer Feedback

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J&D 2010 and Dan
Wedding:
10/09/2010 – Hilton Lisle Naperville
5 Reviews

5.0
out of 5.0
 Quality of Service: 5.0 out of 5.0 (5.0/5.0)
Responsiveness: 5.0 out of 5.0 (5.0/5.0)
Professionalism: 5.0 out of 5.0 (5.0/5.0)
Value For Cost: 5.0 out of 5.0 (5.0/5.0)
Flexibility: 5.0 out of 5.0 (5.0/5.0)
Services Used:
DJ
Our experience with Music By Design was absolutely wonderful! The planning process was rather easy, and although we’ve got a couple of suggestions for their web based planning forms, we could do all of our planning online. They were able to accommodate getting us songs that weren’t listed on their music library. They were very prompt in responding to any questions or concerns we had. They were also flexible in having us do some non-traditional events at the reception. Our DJ Joe had everything under control with the photographer and banquet captain before the reception, and we didn’t have to worry about a thing. Joe was professional, classy and very easy going. Our reception was fun and energetic and many people stayed on the dance floor all night long! We couldn’t have been happier with our experience with this company, and would recommend them to anyone!