Posts

Customer Feedback

Event Date: Saturday, October 17, 2009
Event Location: Ruffled Feathers
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

From our 1st interview on, everything was perfect!

Additional comments or suggestions?

We had such a wonderful time and everything went smooth throughout the entire reception.
David and Kyle really did a great job keeping the event on track.
Would you be able to share the compilation of dinner music from our request list?
If you have the list from our dinner music in the order in which they were played we would love
to have that at home on our itunes.
We really enjoyed hearing all the songs we picked and loved the order in which you played them.
We received many compliments after the reception too! Thank you for helping to make our
day perfect!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Paul and Brittany Rojek

Customer Feedback

Event Date: Saturday, October 10, 2009
Event Location: Eagle Brook CC, Geneva IL
Event Type: Wedding
Event Staff: Jack

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?
I was so impressed with Jack! We received so many compliment about the music selection. He kept people dancing all night long.

Would you recommend our service to others? Yes

May we share your comments with others? Yes

May we add you to our list of references? Yes

Name: Liz McKee

Customer Feedback

Event Date: Saturday, September 27, 2009
Event Location: Hotel Orrington
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?
Jeff was great! He played exactly what we wanted and everything was perfect! I can’t believe how great he made our wedding.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghann Salamasick

Customer Feedback

Event Date: Saturday, September 12, 2009
Event Location: Hilton Garden Inn – St. Charles
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Good
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Good
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?

I was absolutely satisfied with David. I cannot begin to explain and tell you how many compliments we got with our DJ choice. As the night when on, I realized that I had no reason for concern I was able to put ALL my trust in David. I always envisioned the dance floor to be packed at my wedding, and he far exceeded that ALL night. I would and WILL recommend Music By Design (specifically David) to all my friends! I think he came in at a great time because my friends and I are all at the age where we are starting to get married. He certainly made an excellent first impression and I am SURE he will get more service because of the amazing job he did at our event!!! Please contact me if you need references 🙂

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Vanessa Boss & Hoey Sullivan

Customer Feedback

Event Date: Friday, September 18, 2009
Event Location: Doubletree Guest Suites in Downers Grove
Event Type: Wedding
Event Staff: Jack

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?

Jack went above and beyond our expectations! So easy to work and helped to solve a problem that wasn’t his responsibility. We will definitely recommend him to our friends! Thanks for a great night!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Ian Heinzen

Customer Feedback

Event Date: Saturday, September 05, 2009
Event Location: Prairie Landing Golf Club, West Chicago
Event Type: Wedding
Event Staff: Tony

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing to improve, planning with David and DJ Tony were outstanding!!!

Additional comments or suggestions?

We had an outstanding experience with Music by Design, from start to finish!! The assistance and support with planning was very helpful! Our DJ Tony was very friendly, had a great personality, and did an excellent job at keeping our party going all night!! His music selections lined up exactly with our taste, and were perfect choices for the various parts of our reception! Our guests of all ages had so much fun and packed the dance floor the whole night!! We would hire Music by Design again in a heartbeat, and we highly recommend them to anyone!! Thank you so much, Tony!!!

Would you recommend our service to others? Yes
May we share your comments with others? Yes

May we add you to our list of references? Yes

Name: Jacob & Elizabeth Mrugacz

Customer Feedback

Event Date: Friday, August 21, 2009
Event Location: Abbington
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?

We loved everything about your services and everyone enjoyed the music. Thank you so very much for helping us make our wedding day everything we dreamed it would be. You were amazing and I will refer your company to everyone!! Thank you again.

Would you recommend our service to others? Yes
May we share your comments with others? Yes

May we add you to our list of references? Yes

Name: Ashley Strum

Customer Feedback

Hi David,

I just wanted to say THANKS for making our reception and incredible success! I have never seen a dance floor so insanely crowded at a wedding ever. We have gotten so many compliments, we cannot thank you enough. Matt and I were were wondering if it is at all possible to purchase our play list, it would be an awesome keepsake when we are still raving years from now about our wedding.

Should you ever need a proper referral, please feel free to think of us.

Thank you again!

Best,

Kelly Griffin & Matt Sinkovich

Customer Feedback

Event Date: Saturday, July 18, 2009

Event Location: Odyessy Country Club

Event Type: Wedding

Event Staff: Jack

Quality of Customer Service via Telephone: Superior

Quality of Customer Service via Internet: Superior

Quality of Customer Service at Event: Superior

Overall Customer Service: Superior

Friendliness of Your DJ: Superior

Promptness of Your DJ: Superior

Professionalism of Your DJ: Superior

Appearance of DJ: Superior

Sound Quality: Superior

Overall Volume Levels: Superior

Music Selection: Superior

Incorporation of Your Requests: Superior

Lighting Effects: Superior

Equipment Appearance: Superior

Planning Assistance: Superior

DJ’s Cooperation With Other Vendors: Superior

Overall Performance Rating: Superior

Is there anything specific we can improve on?

none

Additional comments or suggestions?

Jack was awesome!! He couldn’t have done a better job. He kept the dance floor full all night with songs everyone loved. Jack incorporated our requests as well as fitting in our “must play list” He was professional, kind, and very accommodating. We have had many of our guests tell us how much fun they had at our wedding because of the awesome music. Thanks so much Jack!

Would you recommend our service to others? Yes

May we share your comments with others? Yes

May we add you to our list of references? Yes

Customer Feedback

Jeff was exceptional at using our list of requests to create a fantastic playlist. He also incorporated a few last-minute changes and was agreeable about doing so. Jeff even got on the phone with our transportation company when the bus we booked for our guests did not arrive on time. We received multiple positive comments from our guests and the videographer told us our reception had the best music he had heard in ten years. Fantastic!