Posts

Customer Feedback

Event Date: Saturday, March 31, 2012
Event Location: Odyssey Country Club
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?

Tim did an absolutely outstanding job. He communicated with us regularly
regarding the events and plans as well as the music selection. We had multiple
compliments from the guests regarding the music selections. Everyone, including
most of all us, had a great time. I could not have been happier with Tim’s service.
Honestly everything was just perfect.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Shana Caturano

Customer Feedback

Event Date: Saturday, May 19, 2012
Event Location: Kemper Lakes
Event Type: Wedding
Event Staff: Please Make Selection

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing to improve upon. We absolutely loved Eric and thought he did an excellent job!

Additional comments or suggestions?

It has only been 2 days since our wedding and we have been getting nothing but 
complements on the DJ. Eric did an excellent job and the dance floor was 
never empty. He kept checking in with us periodically throughout the night 
to make sure we were happy and was very easy to work with. I have a friend 
getting married in June 2013 and she has booked with Music By Design and 
has requested Eric as her DJ as well. I will absolutely be recommending
your company and Eric to my friends and family.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jennifer Udischas

Customer Feedback

Event Date: Saturday, May 19, 2012
Event Location: Prairie Production
Event Type: Wedding
Event Staff: Steve

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

We were extremely pleased how everything went last Saturday evening. Thank you for being a part of our special day. 

Additional comments or suggestions?

We will always recommend your services for any of our friends or family events.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Amy Quick

Customer Feedback

Event Date: Saturday, June 23, 2012
Event Location: Erie Cafe, Chicago, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Superior
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nope.  EXCELLENT WORK JOE!

Additional comments or suggestions?

Nope.  EXCELLENT WORK JOE!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Barbie Thieme (Flores)

Customer Feedback

Event Date: Saturday, April 14, 2012
Event Location: Eaglewood Resort & Spa, Itasca IL
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

None that I can think of; continue making brides happy!

Additional comments or suggestions?

Tim did a great job and really listened to what we wanted. 
He took our oddball requests in stride and really made them work 
at our wedding. I couldn't be happier with how everything turned out! 
I would definitely recommend Tim and Music by Design to my friends 
and family looking for a great DJ. 

Would you recommend our service to others? Yes
May we share your comments with others? Yes

Name: Tracy Kengott

Customer Feedback

Event Date: Friday, June 22, 2012
Event Location: Mirage Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Good
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Tim was amazing and he made everything smooth and amazing! Thanks again!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jillian

Customer Feedback

Event Date: Saturday, April 21, 2012
Event Location: Bartlett Hills Golf Club
Event Type: Wedding
Event Staff: Eric

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Eric was absolutely FANTASTIC! I told him the genre of country music I
liked and gave a couple of examples of artists and he ended up
playing my favorite songs from childhood (and still today)!
One of my parents' friends told my Dad that ours was the first
wedding he can remember going to where he could actually stand
the music. Eric stuck to my requests to play minimal types of
certain genres and not to allow certain songs at all.
He was even the ultimate professional when my husband tried
to give him a drink order! I said "Honey, that is our DJ not a waiter!"

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jennifer Rasmussen (Andrist)

Customer Feedback

Event Date: Saturday, April 21, 2012
Event Location: Westin/Harry Caray's- Lombard
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

amazing service! David did an amazing job! 

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Lauren (Ashby) & Scott Sherman

Customer Feedback

Event Date: Friday, April 13, 2012
Event Location: The Seville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

We had a great time! I feel like the dance floor was packed the entire night and everyone enjoyed themselves entirely!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Tara

Customer Feedback

Event Date: Saturday, March 17, 2012
Event Location: Abbington Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

I got exactly what I expected.
I would like to see a separate list/option on the website for 
cocktail hour/dinner selections.
I had certain songs I wanted played during that time that I 
didn't want played during the dance part.
I had to note it in the comment section to get the point across.  
An option field would have saved time.
The same could be done for "play if possible" vs. "must play" 
to make things easier to organize. 

Additional comments or suggestions?

Tim was very easy to work with and had things under control.  
I felt good leaving everything to him.
The dance floor was more full than the 8 other weddings 
I've been to in the last year.
He drew from my request list when appropriate and improvised when 
he felt it was necessary, just as I asked him.
He certainly knew how to read the crowd.  I received many compliments 
on him from my guests.  Great job!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Christopher Lippke