Posts

Customer Feedback

Event Date: Friday, December 30, 2011
Event Location: Hilton Lisle
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Everything was great

Additional comments or suggestions?

The whole experience was awesome. Jeff was an awesome DJ. Worked well 
work us and enhanced the event. 
I would definitely recommend music by design as well as Jeff specifically!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jason Kudelka

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors:
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at our
wedding about how great the DJ (Joe) was.  The music selections were great.
He played everything we wanted and correctly go the crowd moving.
I loved how professional he was -- there was no obnoxious personality taking
over our event.  Thank you!!  In every aspect Joe and Music by Design
exceeded my expectations.  Thank you so much - I would be happy to recommend
you to anyone or to provide more information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Park Ridge, IL
Event Type: Wedding
Event Staff: Joe

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: 
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing.  I was so happy with EVERYTHING that it is hard to me to think of 
any ideas for improvement!  THANK YOU!

Additional comments or suggestions?

Joe was fantastic!  We received multiple comments from our guests at 
our wedding about how great the DJ (Joe) was.  The music selections were great.  
He played everything we wanted and correctly go the crowd moving.  
I loved how professional he was -- there was no obnoxious personality 
taking over our event.  
Thank you!!  In every aspect Joe and Music by Design exceeded my expectations.  
Thank you so much - I would be happy to recommend you to anyone or to provide more 
information about the things I was impressed by!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Meghan Fahey

Customer Feedback

Event Date: Saturday, November 12, 2011
Event Location: Hilton Lisle Naperville
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Just one thing...remind clients before they are locked out of their account.  
Because I was on a 3 week business trip, we did not get it done until 2 
weeks before the event and then found that we could not access.  
We received access the next day and finished it up but did not know about the deadline.

Additional comments or suggestions?

Awesome job by David.  We received excellent service across the board and 
would recommend you to anyone!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jacqueline and Jonathan Thompson

Customer Feedback

Event Date: Saturday, November 05, 2011
Event Location: Room 1520
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Not that I'm aware ... I thought everything was perfect.

Additional comments or suggestions?

The whole process from start to finish was excellent.  
Everyone I interacted with was extremely helpful and informative, 
and working with Tim the day of the event was great.  
Overall, I was very happy I chose Music by Design to DJ my wedding.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jeff Vecellio

Customer Feedback

Event Date: Saturday, October 29, 2011
Event Location: Metropolis Ballroom
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

nothing, great service

Additional comments or suggestions?

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Caitlin Weber

Customer Feedback

Event Date: Friday, June 17, 2011
Event Location: White Eagle Golf Club
Event Type: Wedding
Event Staff: David

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Good
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Thank you for doing such an excellent job! Everyone had a wonderful time!  
We appreciate David's leadership and take charge attitude with our large wedding party!! 
Thank you, thank you, thank you!!!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Emily Boynton

 

Customer Feedback

Event Date: Saturday, October 01, 2011
Event Type: Wedding
Event Location: The Lodge at Oak Brook
Event Staff: Jeff
   
Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior
   
Is there anything specific that can be improved upon? No
Additional comments or suggestions? Jeff is a natural born entertainer, host and leader. He laid the foundation for celebration and created an enviroment that was a breeding ground for fun in all directions. He is what every bride and groom would want on their special day to bring the music, light and laughter. From start to finish, we knew we were in good hands and could relax and enjoy ourselves.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Arianne and Benjamin Taylor

Customer Feedback

Event Date: Saturday, July 09, 2011
Event Location: Intercontinental O'Hare
Event Type: Wedding
Event Staff: Jeff

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Nothing!

Additional comments or suggestions?

Jeff did an awesome job! Everyone said how good he was and he made our reception a blast! 
Thank you thank you!!!!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Joe Benoit

Customer Feedback

Event Date: Saturday, October 15, 2011
Event Location: Oak Brook Hills Marriott Resort
Event Type: Wedding
Event Staff: Kyle

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Kyle did an amazing job & kept the night flowing smoothly & worked well with our crowd.  Thanks for being a part of our big day!  Blessings~

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Lindsay Bilhorn