Posts

Customer Feedback

Event Date: Friday, July 13, 2012
Event Location: Arrowhead Golf Club
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Superior
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

No, the music / entertainment was AWESOME!!!!  
Tim was amazing in keeping us updated the whole night with 
everything and was amazingly flexible with special 
requests / changes that came up!  
Thank you, thank you, thank you for making our wedding the best!!!!  

Additional comments or suggestions?

A special thanks to everyone at Music by Design for all of the "special" 
musical additions we incorporated into day - we have already 
been recommending you guys to everyone!!!!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Kelly and Chris Noble

Customer Feedback

Event Date: Saturday, March 31, 2012
Event Location: Odyssey Country Club
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ’s Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Additional comments or suggestions?

Tim did an absolutely outstanding job. He communicated with us regularly
regarding the events and plans as well as the music selection. We had multiple
compliments from the guests regarding the music selections. Everyone, including
most of all us, had a great time. I could not have been happier with Tim’s service.
Honestly everything was just perfect.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Shana Caturano

Customer Feedback

Event Date: Saturday, April 14, 2012
Event Location: Eaglewood Resort & Spa, Itasca IL
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

None that I can think of; continue making brides happy!

Additional comments or suggestions?

Tim did a great job and really listened to what we wanted. 
He took our oddball requests in stride and really made them work 
at our wedding. I couldn't be happier with how everything turned out! 
I would definitely recommend Tim and Music by Design to my friends 
and family looking for a great DJ. 

Would you recommend our service to others? Yes
May we share your comments with others? Yes

Name: Tracy Kengott

Customer Feedback

Event Date: Friday, June 22, 2012
Event Location: Mirage Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Email: Good
Quality of Customer Service at Event: Superior
Online Planning System Rating: Superior
Overall Customer Service Rating: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of Your DJ: Superior
DJ Cooperation With Other Vendors: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Additional comments or suggestions?

Tim was amazing and he made everything smooth and amazing! Thanks again!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jillian

Customer Feedback

Event Date: Saturday, March 17, 2012
Event Location: Abbington Banquets
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

I got exactly what I expected.
I would like to see a separate list/option on the website for 
cocktail hour/dinner selections.
I had certain songs I wanted played during that time that I 
didn't want played during the dance part.
I had to note it in the comment section to get the point across.  
An option field would have saved time.
The same could be done for "play if possible" vs. "must play" 
to make things easier to organize. 

Additional comments or suggestions?

Tim was very easy to work with and had things under control.  
I felt good leaving everything to him.
The dance floor was more full than the 8 other weddings 
I've been to in the last year.
He drew from my request list when appropriate and improvised when 
he felt it was necessary, just as I asked him.
He certainly knew how to read the crowd.  I received many compliments 
on him from my guests.  Great job!

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Christopher Lippke

Customer Feedback

Event Date: Saturday, November 05, 2011
Event Location: Room 1520
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

Not that I'm aware ... I thought everything was perfect.

Additional comments or suggestions?

The whole process from start to finish was excellent.  
Everyone I interacted with was extremely helpful and informative, 
and working with Tim the day of the event was great.  
Overall, I was very happy I chose Music by Design to DJ my wedding.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Jeff Vecellio

Customer Feedback

Event Date: Saturday, October 08, 2011
Event Location: Oak Brook
Event Type: Wedding
Event Staff: Tim

Quality of Customer Service via Telephone: Superior
Quality of Customer Service via Internet: Superior
Quality of Customer Service at Event: Superior
Overall Customer Service: Superior
Friendliness of Your DJ: Superior
Promptness of Your DJ: Superior
Professionalism of Your DJ: Superior
Appearance of DJ: Superior
Sound Quality: Superior
Overall Volume Levels: Superior
Music Selection: Superior
Incorporation of Your Requests: Superior
Lighting Effects: Superior
Equipment Appearance: Superior
Planning Assistance: Superior
DJ's Cooperation With Other Vendors: Superior
Value for Cost: Superior
Overall Performance Rating: Superior

Is there anything specific we can improve on?

n/a

Additional comments or suggestions?

Tim was fantastic, we will definitely recommend company to anyone.

Would you recommend our service to others? Yes
May we share your comments with others? Yes
May we add you to our list of references? Yes

Name: Haydon Heyes